Log in to the Stirling Leisure online portal to access group fitness bookings, program enrolments, update your details and pay outstanding balances.
For help in using the online portal, please see the user guides below.
Log in to the online portal
Use the Stirling Leisure online portal to:
- Sign up for a membership or Learn to Swim program
- Change your Learn to Swim level
- Update your details
- Pay an outstanding balance
- Book into a class online
- Purchase multi-passes
- And more.
Online portal help
Follow our step-by-step guide to access the portal.
Your account
- Visit https://leisure.stirling.wa.gov.au/
- Click 'Login'
- Select 'Create an Account' and complete the required details.
- Follow the steps to verify your account
- Reset your password
- You will now be logged in, and will see your name in the top right corner.
- Ensure you are logged in to https://leisure.stirling.wa.gov.au/. You will need to be logged into the person who has a membership or Learn to Swim enrolment, (see switch users below).
- Visit the Dashboard, this should be the initial screen once you log in. Or can be located by clicking you name in the top right corner and selecting 'Dashboard’
- Select ‘Outstanding payments’ to view and pay any outstanding payments. Please note this does not update your account details
- Select ‘Personal details’ and 'edit my details' to update your contact details
- Select ‘Personal details’ and ‘Update bank account’ or ‘Update credit card’ to update your payment details.
Health and fitness
Group Fitness classes can be booked in 24 hours in advance, online or in centre.
- Ensure you are logged in to https://leisure.stirling.wa.gov.au/, you will see your name in the top right corner
- Select 'Menu' on the top left
- Select 'Group Fitness'
- Select your preferred centre
- The timetable of upcoming class which are available to book will appear below
- Click 'Book Now' for more details about the class
- Select 'Join this session' to be booked into the upcoming class
- An admission ticket will appear, this must be shown to the instructor.
Cancel a class booking
- To cancel you will need to navigate back to class which you have booked into and select the class
- Select 'View Admission Docket'
- Select 'Remove Admission'.
View an admission ticket
- Navigate to group fitness
- Select 'Admission tickets'
- Your booked upcoming classes will appear here
- Select the class to view the admission docket.
Memberships can be suspended online as long as they are in line with the membership Terms and Conditions.
- Ensure you are logged in to https://leisure.stirling.wa.gov.au/, you will see your name in the top right corner
- Visit the Dashboard, this should be the initial screen once you log in. Or can be located by clicking you name in the top right corner and selecting 'Dashboard’
- Select ‘Memberships’ This will show your membership details
- You should then be able to select ‘Suspend’
- Enter the dates of your upcoming suspension and select 'Suspend'
- If the suspension is not processed, it would be outside of the membership Terms and Conditions.
Learn to Swim
- Login to https://leisure.stirling.wa.gov.au/
- The top right-hand corner will show you who is logged in currently. (See switch user below to make changes)
- Select 'Home'
- Select 'Courses'
- You will see 'Active' or 'Upcoming Enrolments'. Select 'View Progress'
- Progress for the student will appear with skills: Achieved / Improving / Attempted
- If level is 100% completed select 'Download Certificate'
- Certificate can be saved or printed.
If you wish to change the existing lesson day or time please do not select 'New Enrolment'.
- Login to https://leisure.stirling.wa.gov.au/
- The top right hand corner will show you who is logged in currently. (See switch user below to make changes)
- Select 'Home'
- Select 'Courses'
- You will see 'Active' or 'Upcoming Enrolments':
- If student has not passed their current level, select 'Change Day or Time'
- If student has passed their current level, select 'Progress to Level X'
- Select Day and Time
- Select Start Date
- Check details are correct and then click 'Confirm Move'
- Note your new lesson details.
Accounts are set up with one parent/guardian, children or other members of the family will appear under the parent. To ensure you are managing the correct person you may need to 'Select User'. If you cannot see the child or other member please email memberships@stirling.wa.gov.au
Step 1 - Log in to Stirling Leisure |  |
Step 2 - Select the name in the top right-hand corner (this shows you who is logged in currently). |  |
Step 3 - Select ‘My Account’ |  |
Step 4 - Select 'Select user' |  |
Step 5 - All of the users associated with this account will appear. Select the user you would like to switch to. |  |
Sport and Leisure programs
- Visit https://leisure.stirling.wa.gov.au/
- Click 'Login' (see how to create an account if you do not have one. If you have an account and forgotten the password, select forgotten password). The top right-hand corner will show who is logged in.
- Select 'Home'
- Select 'Courses'
- Select 'New Enrolment' then 'Location' then 'Program', then the 'Level' and continue.'
- Select the specific day time and starting date of the course you wish to attend.
- Select who the enrolment is for
- Review and check the Terms and Conditions box. Select 'Continue'
- Review enrolment and 'Continue to payment'
- Complete payment.
Note. You can enrol 'another' person at the same 'location' prior to continuring to payment. To enrol the 'same' person in 'another' program you will need to continue with payment and complete the process again.
Passes should be purchased in the child's name. For famililies with multiple children a pass should be purchased for each child under their own name.
- Visit https://leisure.stirling.wa.gov.au/
- Click 'Login' (see how to create an account if you do not have one. If you have an account and forgotten the password, select forgotten password). The top right-hand corner will show who is logged in.
- Select 'Home'
- Select 'Multi visit passes' and select your preferred centre
- Select 'Toddler gym pass' and 'type' and continue
- Review and check the Terms and Conditions box. Select 'Continue'
- Continue to payment
Proof of purchase will be sent to your email. Present this at any of our toddler gym sessions and a staff member will issue an access token to be scanned each session.
